Dear Globe, wish you were here
My oh my, what could possibly cause both the Boston Globe and New York Times to have "production problems" at the same time?
Problems that don't seem to affect the ability to deliver the papers to newsstands and street corners, but not the people who pay in advance --and with a premium -- for the "privilege" of home delivery.
At least the Times offers to call you back when they leave you stuck on hold for 10 minutes.
FAIL.
Problems that don't seem to affect the ability to deliver the papers to newsstands and street corners, but not the people who pay in advance --and with a premium -- for the "privilege" of home delivery.
At least the Times offers to call you back when they leave you stuck on hold for 10 minutes.
FAIL.
Labels: Boston Globe, fail, New York Times, service quality





1 Comments:
Both the Globe and the Times are printed in the same facility.
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