Check it out
The Globe highlights the latest "convenience" (aka job killer): self-checkout registers that are growing like weeds in many supermarkets and pharmacies.
I'll admit this is a generational rant. I'm not a fan of paying for my coffee with a debit card and prefer to use cash or checks for many purchases rather than risk the wrath of Citibank and its usurious interest rates.
But I really draw the line at not only having to roam ever-changing supermarket aisles in search of what I want buried behind "manager's specials" only to have to scan and bag my loot then figure out how to get the cranky machine to accept my slightly wrinkled bills.
And I really rebel at the thought of a pharmacy that brings in scanners that require more human oversight than a checkout cashier and then claim it is for better "customer service."
But I suppose I am condemned to rage against the machines. I'm more likely to fade away than this new "service" and I suspect cash isn't all that far behind.
In the spirit of the season just past, all I can say is "Bah, humbug."
Labels: debit cards, scanners, service quality





2 Comments:
I refuse to use self checks at Home Depot. This is the type of thing that the Internet is great for. "Create a job, refuse to use" day for self check registers. Next pick one day nationwide to boycott baseball games for their high prices.
Anon: Wow, you sure have that one right. Tickets for too many events including sports, theater, and music are out of this world. At this rate, in a generation, they won't have any fans because the inability to see these events live at any kind of frequency will rob them of the interest to develop a fan following, and without that, they're nothing but a product without a customer.
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