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Massachusetts Liberal

Observations on politics, the media and life in Massachusetts and beyond from the left side of the road.

Thursday, March 10, 2011

I can't hear you

Dear Verizon: If you could fix my dead land line without a service call, why did it take four days?

And when you repaired it, couldn't you have called to let us know? Even a robo call? You have the number, don't you?

Comcast is looking better all the time.

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Blogger ComcastCares1 said...

We're here to help if you decide to come back! :)

Mark Casem
Comcast Corp.
National Customer Operations

March 10, 2011 2:43 PM  
Anonymous Anonymous said...

Just made the switch. Verizon tried to keep my phone number to punish me. Comcast took care of it.

March 10, 2011 4:11 PM  

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